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1. We process personal data (data that directly or indirectly identifies natural persons) that we receive from you or involved third parties in the context of the client relationship or that we collect ourselves. Responsible for the processing of personal data described in this privacy policy is Toolip Engineering GmbH (or its employees). 

2. You or the data subjects provide us with some of the personal data yourself when you contact us by e-mail or telephone and request our services. This includes, for example, name and contact details as well as information about the role of the data subject in the company or organisation for which you or the relevant contact persons work or on whose behalf you contact us. We also process personal data that we receive in our correspondence with third parties (namely clients, counterparties, authorities and courts and their employees or other contact persons) in the context of the Toolip Engineering GmbH-client relationship (e.g. name, contact details, date of birth, information on the employment relationship, income situation, family circumstances or state of health). In addition, we collect some personal data ourselves, e.g. from public registers or on websites. 

3. We process the types of personal data mentioned primarily in order to provide, document and bill our services. 

4. In addition, we sometimes process the contact details of our clients or their employees or other contact persons for marketing purposes (using various means of communication such as e-mail, post or telephone), e.g. to inform about events and news that may be of interest or to send Christmas / New Year's cards or the like. 

5. In order to achieve the purposes described in this privacy policy, it may be necessary for us to pass on the personal data to the following categories of recipients: external service providers, clients, counterparties and their legal representatives, legal expenses insurance companies, business partners with whom we may have to coordinate the provision of our services, as well as authorities and courts. 

6. We process personal data in our area of responsibility in Switzerland. However, if it is necessary for the performance of a contract or to enforce legal claims, we may transmit the personal data to recipients (namely clients, counterparties or authorities) who in turn process the personal data in other countries, including those that do not guarantee a level of data protection comparable to Swiss law. 

7. We only store personal data for as long as this is necessary for the processing of the client relationship, there is a legal obligation to retain and document data or we have an overriding private or public interest in doing so. We take proportionate and reasonable precautions to protect personal data from loss, unauthorized modification or unauthorized access by third parties. If you provide us with personal data through a third party (e.g. your employees or other contact persons), it is up to you to inform them in a general manner about the processing by engineering service providers (such as us) or other external service providers (e.g. in an employee privacy policy). 

8. We would like to point out that we rely on external Swiss IT service providers and in some cases also on external cloud providers with servers in Switzerland as part of our mandate management. We then use certain IT services and means of communication that may be associated with data security risks (e.g. e-mail, video conferences). It is your responsibility to inform us of the desire for special security measures (such as e-mail encryption). 

9. We have a legitimate interest in processing personal data in accordance with the purposes mentioned. Some processing is also necessary so that we can fulfil our contractual obligations towards you or our legal obligations (e.g. retention obligations). 

10. In particular, data subjects have the right to information about the personal data stored about them and the purpose of the data processing, the right to rectification as well as to the deletion or restriction of the processing of their personal data, the right to object to the processing, the right to take legal action before a competent supervisory authority and to data transmission/portability. These rights are subject to conditions and exceptions. To the extent permitted or required by law, we may refuse requests to exercise these rights. For example, we may or must retain or otherwise process the personal data for legal reasons despite a request to delete the personal data or restrict processing. 

11. No consent on the part of the client, its employees or other contact persons to this data protection declaration is required. The privacy policy is merely information about the type, scope and purpose of the use of personal data by Toolip engineering GmbH. Toolip Emgineering GmbH reserves the right to unilaterally change the content of the aforementioned privacy policy at any time and without notice.  

12. If you have any questions or if you or If your employees or other contact persons would like to exercise your or their data protection rights, please contact us by e-mail (office@toolipeng.com) or by post. 

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Bern, June 2024